Transform Streetlight Management.
Streetlights are one of the most visible parts of utility service and one of the fastest ways to build or lose customer trust. With the DataCapable™ Platform’s Streetlight Reporting, customers, crews, and cities all work from the same source of truth to report, track, and resolve streetlight issues.
Schedule Your Demo Now!
-
✓
Real-Time Streetlight Tracking
Empower customers and partners with a simple, digital reporting tool and give crews the visibility they need to resolve issues faster.
Residents and city partners report outages in seconds.
Utilities track progress and share resolution status publicly.
Celebrate improvements and build confidence with visible service metrics.
Who Benefits from Our Streetlight Reporting?
-
Boost CX scores by closing the loop with customers and regulators.
-
Coordinate better with utilities and track progress on citywide lighting initiatives.
Advanced Visualization
of Service Issues.
Move beyond spreadsheets and disconnected work orders.
Streetlight Reporting provides map-based visibility that
improves response times and public confidence.
Getting Started is Simple. Here’s How:
1. Schedule a Demo
Try Streetlight Reporting in action.
2. Sign Contract
Select the features that fit your utility or city.
3. Go Live
Deliver faster fixes and transparent customer communication.
Streetlight Reporting FAQ
How do customers report streetlight outages?
They simply click on the streetlight icon in the map view, drop a pin, and submit a quick form — no app download required.
Can municipalities submit reports directly?
Yes — partner municipalities and agencies can submit issues through the same portal, keeping everything in one coordinated workflow.
How does the platform notify crews?
New reports generate instant notifications to the utility’s existing work management or dispatch systems, ensuring crews are alerted right away.
Can customers see resolution status updates?
Yes — customers can track repair progress and see when issues are resolved, reinforcing transparency and trust.
How do SLA metrics get tracked?
The platform automatically timestamps report intake, assignment, and resolution, providing clear SLA metrics for accountability.
Does Streetlight Reporting integrate with our OMS and outage map?
Absolutely — it connects seamlessly with OMS and overlays on the outage map so utilities manage all events in one hub.
