Empowering Communities and
Ensuring Reliability.
At DataCapable, we’re not just a company; we’re your trusted partner in revolutionizing utility management. With a legacy of innovation, excellence, and a deep understanding of the challenges faced by utility providers, we’re committed to offering solutions that not only meet but exceed your expectations. Our journey began with a vision to enhance the way utilities operate, communicate, and serve their communities. Today, we stand proud as a leader in providing advanced, reliable, and user-friendly software solutions tailored for the utility industry.
Our Story
When Superstorm Sandy wreaked devastation along the eastern seaboard in 2012, what became a crisis for millions of people also highlighted a huge gap in data collection and analysis. Our founders saw the potential of turning real-time data streams (like social media posts featuring photos and videos) into operational intelligence to enhance every critical level of communication—from governmental awareness and emergency response to personal safety and community connectivity.
From this idea, The DataCapable Platform was created by combining AI-detected public data with human-in-the-loop verification to capture, automate, and effectively report detailed intelligence rapidly and accurately.
Today, our partners utilize the DataCapable Platform to:
- Manage outage and disaster response efforts during storms like Hurricanes Ida and Harvey.
- Monitor real-time conditions and deploy crews fighting wildfires throughout the nation.
- Keep stakeholders informed on the impact of critical facilities throughout active shooter events and other safety threats.
What Drives Us
DataCapable’s mission is to empower utility providers worldwide with cutting-edge software solutions that enhance operational efficiency, ensure reliability, and transform customer engagement.
We strive to harness the power of real-time data and advanced analytics to drive smarter decision-making and resilient infrastructure, ultimately delivering exceptional service and sustainable outcomes for communities and the environment.
Why DataCapable?
Discover More About DataCapable
Founded with the ambition to transform utility management, DataCapable provides a suite of solutions that bring advanced outage maps, real-time threat detection, and unparalleled customer service to the forefront of utility management. Our drive comes from a commitment to excellence and a passion for empowering communities with reliable, innovative utility management solutions.
Getting Started is Easy.
1. Schedule a Demo
See how the DataCapable platform can support your operating and communication workflows.
2. Configure Your Workflow
Align the platform to your systems, workflows, teams, and communication requirements.
3. Go Live with Confidence
Launch with clear ownership, coordinated workflows, and ongoing support from the DataCapable team.
Frequently Asked Questions
An outage management system vendor is a company that provides specialized software solutions designed to efficiently help manage and restore power outages within a utility’s service area. These vendors offer tools that automate the detection, analysis, and resolution of outages, enhancing operational efficiency and customer service. DataCapable is a leading vendor in this space, providing solutions that integrate seamlessly with existing OMS to enhance their capabilities.
Choosing DataCapable as your outage management system vendor means partnering with a leader in utility management solutions. We offer advanced, reliable, and user-friendly software solutions that complement and enhance your OMS, helping utilities operate more efficiently, communicate effectively, and better serve their communities.
Outage management system vendors often offer a range of services, including real-time outage detection, alert systems, outage mapping, customer communication tools, and integration capacities with existing utility management systems to streamline operations and improve response times. DataCapable provides these enhancements to complement your current systems.
Yes, outage management system vendors provide solutions that seamlessly integrate with other utility management systems, such as SCADA, Customer Information Systems (CIS), and Geographic Information Systems (GIS), to create a unified platform for managing outages and improving overall operational efficiency.
When selecting an outage management system vendor, consider factors such as the vendor’s experience in the utility sector, the reliability, and scalability of their software, integration capabilities with your existing systems, customer support services, and the ability to customize solutions to meet your specific needs.
Outage management system vendors enhance customer communication by providing tools that offer real-time updates on outage status, estimated restoration times, and detailed information on the cause of outages. DataCapable’s solutions integrate with your OMS to improve these communication efforts.
Outage management system vendors ensure data accuracy by using automated data collection, real-time updates from integrated sources, advanced analytics, and human touch data verification. This reduces the delay in information dissemination and provides detailed, human-validated information to utility operators and customers. DataCapable’s solutions improve data accuracy by seamlessly integrating with your OMS.
Outage management system vendors support utility modernization efforts by complementing and enhancing the existing platforms used by utilities. Their solutions integrate with smart grid technologies, improve data analytics capabilities, and increase overall system reliability and efficiency, thus supporting utility modernization efforts. DataCapable supports utilities in modernizing their grid operations and improving reliability and efficiency.
Outage management system vendors play a critical role in disaster recovery by providing real-time situational awareness, coordinating response efforts, and facilitating communication between utilities, emergency services, and customers. Their tools help ensure a swift and effective recovery from outages caused by natural disasters or other emergencies. DataCapable’s solutions enhance disaster recovery efforts through seamless integration with your OMS and real-time data analytics.