When a utility decides to create a new outage map or revamp its current map for customers, one of the biggest challenges is finding a solution and vendor that can deliver the fast and accurate experience customers expect. In 2022, customer demands require a map that can pull real-time outage information from countless data sources, publish them immediately as a feature service, and be consumed at extremely large scales without crashing the website. 

Outage Maps Powered by Esri

At DataCapable, we chose to partner with Esri when creating our Outage & Event Map solution because they support organizations of all sizes with the most powerful and reliable mapping and spatial analytics technology available. Together, our patented technologies can quickly and effortlessly weave together data layers from live weather, demographics, social media feeds, and more, to offer utilities an unparalleled level of situational awareness. The DataCapable® Platform™ Outage & Event Map module provides seamless integration with our utilities partners’ enterprise Esri geographic information system (GIS). This includes the ability to leverage existing infrastructure and investment in Esri GIS technology and human capital associated with GIS at the utility. 

Esri’s role in utility GIS has grown exponentially across the past decade. This includes nearly every major investor owned utility (IOU) embracing and/or exploring the benefits of the Utility Network Model (UNM). With over 2,000 partners across the globe, they continue to help us all work more quickly and efficiently together.

Outage Maps That Scale

Looking for a ready-to-use map? Bring the power of location to your applications and workflows with basemaps. These serve as the geographic foundation for your apps. With our Esri partnership, you can access a global collection of basemaps with localized languages and geographies, which can be customized to meet your unique needs.

If you want something more custom, our customer-facing outage map is designed to allow our utility partners to select and load the overlays (weather, road closures, flooding, etc.) they need to provide their customers, in real-time. This includes the ability to add additional layers as new trends (planned outages) and technologies (weather capabilities such as IBM, DTN, StormGEO, etc.) become available as Esri Feature Services. 

A History of Cutting-edge Mapping Technology

For over 50 years, Esri has been forward-thinking and leading the market with innovative technology to solve spatial business problems. Esri partners like DataCapable have benefited from that leadership by developing compelling GIS and location intelligence technology and brand awareness, providing more value to our customers.

Interested in learning more about outage maps built with Esri? Request a call or demonstration today!