Staying ahead of the storm: how Entergy prepared for Hurricane Ida.

That’s why Entergy relies on the DataCapable® Platform™ Outage & Event Map; it provides the situational awareness needed to respond efficiently before, during, and after hurricanes like Ida. 

The biggest challenges require the most sophisticated technologies.

For Entergy, the DataCapable Outage & Event Map became a go-to resource for residents impacted by outages, as well as local and national media outlets covering the storm.

Via the DataCapable Platform’s Outage & Event Map, Entergy was able to provide customers with additional context as well, such as: the outage cause, how widespread the outage was, how many customers were impacted, estimated time of restoration, and more. Customers had the information they needed to make the right decisions for their families—whether that meant buying more ice for their cooler or finding somewhere safe to stay for the night.

In addition, the DataCapable Outage & Event Map gave Entergy the ability to provide internal resources and storm teams with situational awareness to aid in prioritization and resource allocation.