Where other electric and natural gas utilities and their clients were left in the dark to assess impact and damages across wide swaths of their service areas, DataCapable Platform users had a jump start in coordinating the response and communicating with key stakeholders before, during, and after the storm cleared.
- Real-time actionable intelligence provided situational awareness to field teams, operators, stakeholders, and communities throughout the service territory.
- Highly detailed public- and private-facing Outage and Event Maps helped the utility’s operations center to quickly assess risks and target dispatch crews to high impact areas first.
- The Community Portal helped our client marshal and inform hundreds of line workers and crews ahead of Isaias, leading to a faster response and recovery.
Learn how The Community Portal empowers organizations of all sizes to better provide safe and efficient communication about high-impact events that affect people, communities, and critical assets before, during, and after the storm.